Effective Date: 19/05/2025
Platform: Tajir1.com
Operated By: Azan Nine Limited (Company No. 16397058)
Email: [email protected]
1. Introduction
These Vendor Terms (“Agreement”) govern your participation as a seller on Tajir1.com, a multi-vendor marketplace operated by Azan Nine Limited (“we”, “us”, or “our”). By registering as a vendor, you agree to comply with these terms in full.
2. Eligibility
To become a vendor on Tajir1.com, you must:
- Be at least 18 years old
- Operate a valid business or sole proprietorship
- Provide accurate business and contact information
- Comply with all applicable laws and regulations
We reserve the right to approve, reject, or suspend any vendor account at our sole discretion.
3. Product Listings
Vendors may list physical or digital products on Tajir1.com, subject to:
- Accurate descriptions, images, and pricing
- Clear shipping terms and available stock
- No listing of prohibited items (e.g. illegal goods, counterfeit items, adult content)
We reserve the right to edit, hide, or remove listings that violate our standards or legal obligations.
4. Order Fulfilment and Shipping
- Vendors are responsible for packaging and shipping all orders directly to buyers.
- All orders must be fulfilled within 1–2 working days of receipt.
- Tracking information (where available) must be provided via the vendor dashboard.
- Vendors must retain proof of delivery or dispatch for all shipments.
5. Returns and Refunds
- Tajir1.com handles all returns and refunds centrally.
- Vendors must comply with return decisions made by the platform.
- Vendors may be required to reimburse Tajir1.com for refunds issued to buyers.
6. Payments and Payouts
- Tajir1.com collects payments from buyers on behalf of vendors.
- Vendor payouts are processed only after an order is marked as fulfilled and/or confirmed as delivered.
- Payout schedules may vary based on payment method, processing time, or dispute resolution.
- Vendors must provide accurate payout details (e.g. PayPal, Stripe, bank account).
We may withhold payments if:
- A dispute is raised
- Fraud is suspected
- Compliance with AML or payment provider rules is required
7. Fees and Commissions
Vendors may be charged:
- A subscription fee based on their selected plan (e.g. Basic, Standard, Premium)
- A commission on each successful sale
- Additional charges for optional services (e.g. ads, promotion)
All fees are clearly displayed during signup and invoiced monthly or deducted automatically.
8. Prohibited Conduct
Vendors may not:
- Misrepresent products, pricing, or shipping timelines
- Circumvent Tajir1.com to complete off-platform transactions
- Upload viruses, spam, or malicious content
- Harass buyers, other vendors, or staff
Violation of these rules may result in suspension or termination without notice.
9. Intellectual Property
Vendors retain ownership of their product images and descriptions but grant Tajir1.com a non-exclusive, royalty-free licence to display, promote, and distribute content for marketplace purposes.
Vendors must not infringe on third-party trademarks, copyrights, or rights.
10. Dispute Resolution
Tajir1.com will act as the first point of resolution in case of buyer complaints or disputes. Vendors agree to cooperate fully in investigations and provide supporting documentation when requested.
Repeated unresolved disputes may result in account review or suspension.
11. Account Suspension and Termination
Tajir1.com reserves the right to suspend or terminate vendor accounts for:
- Breach of this Agreement
- Fraud or customer complaints
- Inactivity or low fulfilment standards
Any pending payouts may be held during review or investigation.
12. Changes to Terms
These Terms may be updated periodically. Continued use of the vendor platform constitutes acceptance of the updated version. Vendors will be notified by email or dashboard alerts of major changes.
13. Governing Law
This Agreement is governed by the laws of England and Wales. All disputes are subject to the exclusive jurisdiction of the UK courts.
14. Contact
If you have questions about these terms, contact:
[email protected]